Discover a world of opportunities …
… become one of the masters of the sea of MSC Cruises!
A LEADER IN THE MEDITERRANEAN, SOUTH AMERICAN AND SOUTH AFRICAN CRUISE MARKETS
MSC Cruises sails throughout the year in the Mediterranean Sea and offers a wide range of seasonal itineraries in Europe, the Canary Islands,
the Atlantic Ocean, the Caribbean and Antilles, South America, Dubai the Emirates and Oman, Arabian Peninsula & Red Sea,
the Indian Ocean, China, Japan and South Africa.
MSC Cruises has 22 state of the art ships in 7 different classes:
The Lirica Class with 4 ships: MSC Lirica, MSC Opera, MSC Armonia and MSC Sinfonia
The Musica Class with 4 ships: MSC Musica, MSC Orchestra, MSC Poesia and MSC Magnifica
The Fantasia Class with 4 ships: MSC Fantasia, MSC Splendida, MSC Divina and MSC Preziosa
The Meraviglia Class with 4 ships: MSC Meraviglia , MSC Bellissima, MSC Grandiosa and MSC Virtuosa
The Seaside Class with 4 ships: MSC Seaside and MSC Seaview, MSC Seashore, MSC Seascape
The Meraviglia Plus Class with 1 ship
The Meraviglia World Class with 1 ship
Still to come :
Meraviglia Class : MSC Meraviglia Plus 3 (2023)
Luxury Class with 4 new ships between 2023 and 2026
World Class with 3 new ships between 2022 and 2030
Apply now for a job as an International Host m/f/x and see yourself how far you can growth!
The International Host provides a personalised customer service, language assistance and translations to guests to enjoy their cruise.
KEY RESPONSIBILITIES
- Maintains the highest level of guest satisfaction by welcoming and socialising with guests, contributing to social events during their cruise;
- Makes public announcements in the languages required and cooperates with the Program Publisher for the translation of the Daily Program & Daily Specials;
- Provides information and proactively offers suggestions and support to our guests;
- Cooperates with the Guest Service Department Documenting in case of complaints, collecting all necessary documents when and if required;
- Supports the Shore Excursions Department acting as a Tour escort when required;
- Hosts and/or participates to various games, quizzes, special events language classes;
- Conducts Orientation talks at the beginning (welcome) and end (farewell) of a cruise and Travel talks on the various destinations;
- Provides full support to the Cruise Consultant in the promotion of MSC loyalty program.
JOB REQUIREMENTS
- Ability to communicate fluently in written and oral English plus languages between the European languages: French, German, Italian, Spanish, Portuguese, and/or Chinese Mandarin, Chinese Cantonese, Japanese, Russian;
- High School Graduated;
- Previous experience in the hospitality industry, in a customer service working environment, at sea or ashore;
- Working knowledge of Office package;
- Ability to establish relationships and to speak in public;
- Strong problem solving skills;
- Flexibility;
- Enthusiastic team player;
- STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);
- A recognised medical certification is also required before starting to work on board.
Please be informed about the basic Contract Conditions offered aboard MSC Cruises:
- Contract terms are under the collective agreement for cruise lines;
- Contract length will be from 5-7 months onboard and a leave period of 2 months;
- Shared cabin with one more crew member
- Free Meals provided on board
- Working hours will be 11 per day with a maximum of 77 hours per week, in accordance with the Maritime Labor Convention 2006.
- At your first contract, You will have 30 days’ probation period.
- Competitive Crew Welfare package
- Organised and paid journey to the vessel and back
- Free Uniform provided on board
For more information about this company click here
Apply directly for this position here